Contact us

Last updated 21 September 2026

A person reads every message. We reply within 24 hours, every day of the week — usually much faster.

Email
hello@pompla.com

Phone / WhatsApp
+91 80917 97902

Business name
Pompla — a sole proprietorship of Nimit Sharma

Registered address
CN 235, 4th Floor, BD Gupta Road, Rajpur Khurd Extension, New Delhi, Delhi 110068

GSTIN
07KQPPS4559M1ZK

About a booking

Email us from the address you booked with and include your booking reference (it starts with PMP-). That's the fastest way to get an answer.

During a trip, contact the operator's trip lead directly — their name and number are in the details we send you before departure. They're the people on the ground and they can act fastest. Then tell us, so we can follow it up.

Refunds and cancellations

See our refund policy and cancellation policy for how it works and how long it takes.

Grievance officer

If we haven't resolved something to your satisfaction, write to our grievance officer, Nimit Sharma, at hello@pompla.com. We acknowledge grievances within 2 working days and respond in full within 7 working days.

For tour operators

Running fixed-departure trips and want to list them? Start here — it's free to list.